Something’s seriously wrong with the design if…

Something’s seriously wrong with the design if…

… a bona fide user needs 4 attempts to enter the “captcha”…
… you have to fish all the messages from your business partners out of the junk mail folder…
… an online store session times out right after you entered your credit card data.

All of this really happened to me over the last 24 hours.
Do you have examples of paranoidal technology running amok? I would be interested to hear about it.

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